Alien Mood Reviews
Alien Mood Customer Reviews (8)
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Alien Mood Customer’s Q&A
Alien Mood FAQs
How long does it take to receive an order from AlienMood?
Orders from AlienMood take 3-6 business days to process after placing the order before shipping out. They do not ship out on weekends. Shipping time to the United States takes about 14-22 business days. International times vary and can take up to 15-50 business days depending on location. Please note that these times may be affected by factors such as the current COVID-19 pandemic.
About alienmood.com Prices and Cost?
Alienmood.com is an online store that sells a variety of clothing items. The prices of the items vary. For instance, the Scene Queen Checkered Dress is priced at $73.95, the Maneater Buckle Dress at $71.90, and the Sleepover Dress at $30.90. There are also items like the Tantrum Dress priced at $32.90, the Temptation Dress at $34.90, and the Sweet Thrillz Dress at $40.90. Some customers have expressed dissatisfaction with the pricing, stating that the store used to be priced decently well for the quality of clothing provided but things have gone up significantly. For example, shirts that were bought 2 years ago for 9 dollars are now on sale for 26 dollars, originally priced at 56 dollars. There are also complaints about the quality of the items not matching the high price, with one customer mentioning that a pair of shoes ordered for over 60 dollars was of rather low quality. However, it's worth noting that there are discount codes available that can provide up to 10% off on purchases.
Are there any reviews of Alienmood.com online?
Based on the reviews found online, Alienmood.com has received mixed feedback from customers. Some customers have reported that the site is a drop-ship scam, with orders not being fulfilled and support emails bouncing back. There are also complaints about the quality of the products, with one customer comparing the material of a pair of pants to a paper bag. Another customer found the same hoodie they purchased on Alienmood.com for less than half the price on another site. There are also reports of the store hiking up their prices significantly. However, please note that these are individual experiences and may not represent the experience of all customers. It's always a good idea to do thorough research and read multiple reviews before making a purchase from an online store.
About alienmood.com Popular Products and Services?
AlienMood is an Alternative Earth fashion company based in Hong Kong. They are inspired by other planets and their onboard team of designers curate those Alien fashions into collections. They offer Free International Shipping for Orders over $100. They are a vegan conscious company and no animals or any other beings were harmed in the manufacturing of the items in their store. However, there are some negative reviews about their customer service and product quality. Some customers have reported that the sizing on the items are incredibly off and the material felt like a paper bag. There are also reports of price hikes and some customers have found the same products on other websites for less than half of what they paid on AlienMood. The company offers a variety of products including Maxi dresses, gothic dresses, long sleeved dresses, skater dresses, bodycon dresses, and more.
How can I contact the customer service of alienmood.com?
You can contact the customer service of AlienMood through the following ways: - Email: You can reach them at support@alienmood.com. - Facebook: You can also send them a text message on their Facebook page. Please note that their customer service hours are from 9 am to 5 pm PST, Monday to Friday. They are currently working on getting a toll-free international number.
alienmood.com Return Policy?
Here is the information about the Return Policy and Shipping Policy of AlienMood:
Return Policy: - AlienMood does not offer returns or exchanges as all sales are final. - For products that are defective or damaged during shipping, they will work on refunding or reshipping the items. - The policy timeframe is 30 days from when an order arrives at your address. - If you are unsatisfied with your order, you can contact their support. - They offer immediate order cancellation. If you change your mind, you have up to 12-24 hours to cancel it after purchasing.
Shipping Policy: - Orders take 3-6 business days to process after placing the order before shipping out. They do not ship out on weekends. - Shipping time to the United States takes about 14-22 business days. International times vary and can take up to 15-50 business days depending on location. - Their items are made in and shipped out directly from China. - Some of their vendors use shipment methods that don't offer tracking numbers for their shipments out. - They offer protection on any orders that exceed the standard shipping times of 25-45 business days. - If you have not received your order within the timeframe established for U.S. shipping, you can contact them. - If you ordered multiple items, they might be shipped out to you in separate packages on different timelines. - If your package has been lost in shipping or anything bad happens to it, they will send you another one for free or just give you a refund if you're sick of waiting. It's taken more than 4-6 weeks for some orders to arrive. If you feel unsatisfied with the wait time, they will refund you 100% of your order when you are able to return the package when it arrives back to them.
What is the contact information of AlienMood?
The contact information for AlienMood is as follows: You can reach them via email at support@alienmood.com. They also accept text messages through their Facebook page. Please note that they currently do not have a call service, but they are working on getting a toll-free international number. Their customer service hours are from Monday to Friday, 9 am - 5 pm PST.